POLICY AND PRIVACY

Luminar.pt's privacy policy governs the use of your personal data through direct contact via our website, telephone and social networks.

If you want to know more about how we process personal data, please consult our Cookies Policy.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

1.1 Your personal data is processed by Luminar.pt. You can contact us via email suporte@luminar.pt .

1.2 Luminar.pt reserves the right to modify or change this Privacy Policy. Such modifications and changes will be communicated through our website.

2. WHAT CATEGORIES OF PERSONAL DATA DO WE PROCESS?

2.1 When you fill out the contact form on our website, or contact us via email, telephone, or social media, Luminar.pt collects:

  • Basic identity information you provide, such as name, email address, address, telephone number.
  • The content of your communication and the technical details of the communication itself (date and time, etc.).
  • Preferences regarding receiving communications by email, such as newsletters, announcements, etc.
  • Electronic identification data, such as IP address.
  • Publicly available information on your Social Media profile and any other personal data you provide to us.

2.2 Whenever you leave us your business card or interact with us at fairs and events at which we are present, we may collect:

  • Basic identity information you provide to us, such as your name, email address, postal address, telephone number, the company you work for and your role (i.e. when this information is provided or displayed on your business card) .
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3. FOR WHAT PURPOSE DO WE USE YOUR PERSONAL DATA?

3.1 Luminar.pt processes your personal data in order to provide the information, products and/or services requested through the website, email, telephone, social networks and fairs and events in a personalized and efficient manner.

3.2 Luminar.pt processes your personal data to communicate with you as a result of our contact at a fair and/or event, or as a result of your approach via the website, e-mail, telephone, or social networks.

3.3 Luminar.pt processes your personal data to perform statistical analyses, so that we can improve our website, our products and services or develop new products and services.

3.4 Luminar.pt processes your personal data to comply with legal obligations, or to meet any reasonable request from competent law enforcement agents or representatives, judicial authorities, government agencies or bodies, including competent data protection authorities. Your personal data may be transferred on Luminar.pt's own initiative to the police or judicial authorities as evidence, or if there are justified suspicions of an unlawful act or crime committed by you through your registration or use of the website, our social networks , or other communication established with us.

3.5 Luminar.pt may process your personal data to inform any third party in the context of a possible merger, acquisition of/by, or decision of that third party, even if that third party is located outside the EU.

3.6 Luminar.pt may process your personal data to preserve its legitimate interests and those of its partners or third parties, if and when your registration or use of the website, social networks, or other communication channels can be considered: (a ) a violation of any applicable terms of use or the intellectual property rights or any other rights of any third party; (b) a threat to the security or integrity of the site; (c) a danger to the website or any of the underlying Systems of Luminar.pt or its subcontractors due to viruses, Trojan horses, spyware, malware or any other form of malicious code; (d) in any manner that is hateful, obscene, discriminatory, racist, libelous, malicious or otherwise inappropriate or unlawful.

3.7 Luminar.pt processes your personal data mentioned in clauses 2.1, 2.2 above for marketing purposes, that is, to provide targeted communications, promotions, offers and other advertisements from the company and selected partners. Luminar.pt will only send communications, promotions, offers, newsletters and other announcements via email, or other person-to-person electronic communication channels, if you have explicitly consented to receive such communications, newsletters and other announcements.

4. WHY IS OUR PROCESSING OF YOUR PERSONAL DATA LEGITIMATE?

4.1 For the processing of your personal data for the purposes described in clause 3.1, we ask for your consent.

4.2 The processing of your personal data for the purposes outlined in clause 3.4 is necessary to allow Luminar.pt to comply with its legal obligations.

4.3 The processing of your personal data for the purposes described in clauses 3.2, 3.3, 3.6 and 3.7 is necessary for the legitimate interests of Luminar.pt, which are:

  • Be able to appropriately respond to your requests for information and other requests.
  • Communicate your personal data to our partners and to provide appropriate information.
  • Allow us to defend ourselves in legal proceedings.
  • Continuous improvements to the website, social media channels, products and services to ensure you have the best experience possible.
  • Keep our website, social networks and products and services protected from misuse and illegal activities.
  • Safeguard our commercial interests and needs in light of changes in market conditions.
  • Marketing and promotion of our products, services, brands and successful global marketing of our products and services.

4.4 For the processing of your personal data for the purposes described in clause 3.1, Luminar.pt, as responsible, requests your consent. By consenting to the processing of your personal data to send communications, promotions, offers, newsletters and other advertisements via email or other person-to-person electronic communication channels, you agree that we are authorized to process your personal data for this purpose. purpose in the manner and under the conditions described in this Privacy Policy.

5. WHAT ARE OUR QUALITY GUARANTEES?

5.1 Luminar.pt makes every effort to process only the personal data that is necessary to achieve the purposes listed under the purpose of processing.

5.2 Your personal data will only be processed for as long as necessary for the purposes listed above, or until you withdraw your consent to process them. Luminar.pt will de-identify your personal data when it is no longer necessary for the purposes described in the purpose of processing, unless there is:

  • A primary interest of Luminar.pt or any other third party in keeping your personally identifiable data.
  • A legal or regulatory obligation or a judicial or administrative order that prevents Luminar.pt from de-identifying them.

5.3 Luminar.pt will take appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft, as well as accidental loss, tampering or destruction. Access by Luminar.pt personnel or third parties will only be necessary and will be subject to strict confidentiality obligations.

6. WHAT ARE YOUR RIGHTS?

6.1 You have the right to request access to all personal data processed by Luminar.pt that belongs to you. Luminar.pt reserves the right to charge an administrative fee for several subsequent access requests that are clearly presented as causing inconvenience or harm to Luminar.pt.

6.2 You have the right to request that any personal data about you that is inaccurate be corrected free of charge. If a correction request is made, such request must be accompanied by proof of the defective nature of the data for which correction is requested.

6.3 You have the right to withdraw your prior consent in accordance with clause 4.4 to process your personal data.

6.4 You have the right to request that your personal data be erased if it is no longer necessary in light of the purposes described above, or if you withdraw your consent to process it. However, it is necessary to keep in mind that a deletion request will be evaluated by Luminar.pt in relation to:

  • Superior interests of Luminar.pt, or any other third party.
  • Legal or regulatory obligations, or administrative or judicial orders that may contradict such exclusion.