TERMS AND CONDITIONS

INTRODUCTION

By visiting our website or making a purchase, you are using our service and agree to comply with our terms and conditions, including the details mentioned here. These terms of service apply without limitation to browsers, customers, suppliers, etc. Please read our terms of service carefully, as by using the site you agree to them. If you do not agree, please do not use our website. We reserve the right to change our terms of service as necessary, so please check the corresponding section regularly to stay up to date with any changes.

ORDERING AND PURCHASE CONDITIONS OF PRODUCTS

By accepting these conditions, the consumer declares to have read and accepted them, constituting the regime that governs the purchase and sale of products online. Our website is intended for the sale of lithophanes, and can be contacted via the email address suporte@luminar.pt. These conditions are governed by current laws, applying to all online transactions, including ordering, delivery and payment for products.

ORDER, PURCHASE AND PAYMENT SCHEDULE

When completing the order and making payment, the purchase and sale contract for the products available in our online catalog is formalized. Product characteristics are detailed in the catalog available online, including the total price, applicable taxes, shipping costs and delivery time.

RIGHT TO WITHDRAWAL

Under current legislation, the consumer has the right to withdraw from the contract and return the product within 14 days of receiving it. To exercise this right, the consumer must communicate their decision to withdraw in writing to suporte@luminar.pt . The consumer is responsible for the costs of returning the product. After returning the product, the consumer will be reimbursed within the legal deadline.

ONLINE STORE TERMS

By agreeing to these terms of service, you declare that you are of legal age or have permission from your legal guardian to use the website. You agree not to use our products for illegal or unauthorized activities.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason. All information content available is subject to technical changes and adaptation.

SERVICE AND PRICE CHANGES

Product prices may be changed without prior notice. We reserve the right to terminate the service at any time.

USER COMMENTS AND FEEDBACK

By sending us information, you authorize us to edit, copy, publish and distribute it. We are not responsible for user comments on the website.

ERRORS, INCOHERENCES AND OMISSIONS

We reserve the right to correct incorrect information or omissions on our website.

PROHIBITED USE

Using the website for illegal or inappropriate purposes is prohibited.

CONTACT

Any questions about the terms of service should be sent by email to support@luminar.pt.